If you're in crisis or need emotional support, this page can't help you — but these people can.
In the US: National Domestic Violence Hotline — 1-800-799-7233 (call or text START to 88788)
In Canada: ShelterSafe — find a shelter near you at sheltersafe.ca
Worldwide: Visit nomoredirectory.org to find local resources
If you are in immediate danger, call your local emergency number.
This page is for technical questions about the detach app — things like the app not loading, a feature behaving unexpectedly, or billing questions. We're a small independent studio, and we read every email.
Email us directly and we'll get back to you personally.
support@thedetachapp.comWe aim to respond within 2 business days.
Yes. Everything you write in detach stays on your device. No accounts. No cloud sync. No analytics. If you delete the app, your data goes with it.
Right now, data stays on the device where it was created. We're working on a secure export feature. For now, if you're switching devices, you'll start fresh on the new phone.
Refunds are handled by Apple or Google depending on where you purchased.
For App Store: visit reportaproblem.apple.com. For Google Play: visit play.google.com/store/account/orderhistory. We can't issue refunds directly.
Email us at support@thedetachapp.com with: your device type (e.g., iPhone 15), your iOS or Android version, and a short description of what happened. Screenshots help.
We love feedback. Email support@thedetachapp.com with your idea. We read everything, even when we can't reply to each one.
This page is for technical support only. If you need emotional, mental health, or crisis support, please use the resources listed at the top of this page.